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Recent Analyst's Journal Articles:

May

8

2024

Analyst's Journal

The Results Are In: Barlow Research Middle Market CAMELS™ Score Winners

By Megan Seitchik

According to Barlow Research's latest data, large banks (with assets exceeding $50 billion) emerged as...

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May

1

2024

Analyst's Journal

Citizens Leads in Small Business Satisfaction Growth Amid Three New Drivers

By Rachel Ness

Keeping customers satisfied is one of the primary goals of any organization. When it comes...

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Apr

24

2024

Analyst's Journal

Small Business Digital Adoption Doesn't Always Equal Satisfaction; Chase and TD Bank Stand Out

By Julianna Kolb

When studying digital business banking data, we often evaluate leading banks based on singular performance...

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Apr

18

2024

Analyst's Journal

Case Study: The Appeal of QuickBooks Receivables for a Small Business Owner

By Julianna Kolb

Listen to learn how Dallas small business owner, Leo Cusimano, a tech savvy owner of a weekly newspaper, runs his business’s finances – in particular, how he receives payments from his customers.

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Apr

10

2024

Analyst's Journal

Understanding True Middle Market Payment Opportunities in 2024

By Susan Nichols

Middle market companies ($5MM-<$500MM in annual sales revenue) and the financial institutions that serve...

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Apr

3

2024

Analyst's Journal

Re-segmenting to Capture the “Banking in the Middle” Market: Large Business Product Opportunity, Complex Servicing

By Joel Mueller

Getting segmentation right can be the difference between effectively aligning banking resources with customer needs...

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Mar

27

2024

Analyst's Journal

U.S. Bank Guides Small Business Customers to Optimal Digital Security with Gamification

By Adam Johnson

Today’s digital banking environment has seen a significant transformation since the initial emergence of online...

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Mar

20

2024

Analyst's Journal

BMO Bank Breaks into Middle Market's Top 10 with Exceptional Performance in Customer-Centric and Credit Metrics

By Sarah Kietzman

At the conclusion of each year, Barlow Research undergoes a comprehensive assessment to determine who...

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Mar

13

2024

Analyst's Journal

Live Chat Is Another Tool in the Digital Solution Arsenal, but It Has Not Been Widely Adopted by Small Businesses

By Sandy Hanson

Small businesses ($100K-<$10MM in sales) continue to add to their arsenal of digital solutions...

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Mar

6

2024

Analyst's Journal

Banking Preferences of Diverse Owners: Assessing Commercial Banks' Alignment with Needs

By Megan Seitchik

The middle market, comprised of companies with annual sales ranging from $10 million to just...

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